← ALL TIPSCyber HygieneDAY 56

Friction Belongs to the Attacker

The takeaway

Trigger step-up authentication on anomalies, not as blanket friction.

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Step-up authentication should be triggered by behavioral anomalies, not applied as a blanket policy. Protecting legitimate user experience is itself a security objective.

“Add friction only when something's wrong. Don't punish your real users.”

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